FAQ

Frequently Asked Questions (FAQ)

Before we start mediation sessions, it is important to us at The Counselling, Mediation, and Relationship Centre that you understand the mediation process and how it works. Please read through our below FAQs. If you aren’t sure if mediation is right for your workplace, please contact us with any questions that are not answered here, and we will answer your questions in a timely manner.

Workplace Mediation FAQs

What is Mediation?

Mediation is a problem-solving and decision-making process where a neutral professional (the Mediator) assists the parties in conflict to discuss and make agreements that allow everyone to move forward. The aim is to come to a resolution that meets the needs of all the parties involved. The number of participants who are involved in the mediation process can range from two people to a larger group.

 

The mediation process will normally commence with a one-to-one preliminary discussion with each party, after which each party can then prepare for the joint discussion that will be facilitated by the mediator.

When you say that the Mediation or Facilitated Discussion is confidential, what do you mean?

Confidentiality in mediation means that the discussions, negotiations, and any documents prepared for the mediation process cannot be disclosed to anyone outside the mediation process without the express consent of all parties involved. This ensures a safe environment for open and honest communication.

What does a Mediator or Facilitator do?

A Mediator or Facilitator helps guide the discussion between the parties, ensuring that everyone has a chance to speak and that the conversation remains productive. They do not take sides or make decisions for the parties but instead assist them in reaching their own agreement.

Why should we address workplace conflict?

Addressing workplace conflict is crucial for maintaining a healthy work environment. Unresolved conflicts can lead to decreased productivity, increased absenteeism, low morale, and a higher turnover rate. Mediation helps resolve these conflicts, leading to a more harmonious workplace.

What is the benefit of using a Mediator to resolve conflict?

Using a mediator to resolve conflict can lead to a faster, more amicable resolution compared to traditional dispute resolution methods. Mediators help parties communicate effectively, understand each other’s perspectives, and find mutually acceptable solutions.

How can training or coaching help?

Training and coaching can equip employees and managers with the skills to handle conflicts effectively before they escalate. This includes communication skills, conflict resolution strategies, and techniques for fostering a collaborative work environment.

How does the process of Workplace Mediation work?

The process typically starts with individual meetings between the mediator and each party to understand the issues. This is followed by a joint session where the mediator facilitates a discussion between the parties. The goal is to reach a mutually acceptable agreement.

What are the costs involved?

The costs of mediation can vary depending on the complexity of the conflict and the duration of the mediation sessions. However, mediation is generally more cost-effective than litigation. Please contact us for specific pricing information.

Family Mediation FAQ

What is Family Mediation or Family Dispute Resolution?

Family mediation, also known as Family Dispute Resolution (or FDR), is where an independent, professionally trained mediator helps you and your ex-partner work out an agreement for issues such as arrangements for your children, property settlement, and the division of your assets and liabilities. It can also help with other family-related issues, such as maintaining relationships with grandparents or stepfamilies.

 

In mediation, you and your ex-partner have the opportunity to work out arrangements that work for everyone in the family, especially the children. The mediator will help you find a solution that works for all parties and explain how you can make an agreement legally binding when you come to an agreement.

How does Family Mediation or Family Dispute Resolution help?

Family mediation helps by providing a structured environment where both parties can discuss their concerns and reach an agreement that is in the best interest of the family. It can reduce the emotional and financial stress associated with going to court.

What about Family Relationship Centres?

Family Relationship Centres provide information, support, and referral services to help families strengthen relationships and deal with relationship difficulties. They can also assist with mediation and dispute resolution services.

Why does the Family Court want me to attempt mediation?

The Family Court encourages mediation because it is often a faster, less expensive, and less adversarial way to resolve disputes. It also allows the parties to have more control over the outcome compared to a court decision.

Can I go to family court straight away?

Generally, you are required to attempt mediation before going to family court for most parenting and financial disputes. There are some exceptions, such as cases involving family violence or urgent matters.

Is going to court more expensive than mediation?

Yes, going to court is typically more expensive than mediation. Court proceedings can involve legal fees, court costs, and extended time off work. Mediation is usually quicker and more cost-effective.

Is a parenting plan legally enforceable?

A parenting plan is not legally enforceable. However, you can apply to the court to have the agreement made into a legally binding consent order.

What if Mediation is not appropriate?

Mediation may not be appropriate in cases involving family violence, child abuse, or where one party is unwilling to participate in good faith. In such cases, other legal avenues may be necessary.

Does a lawyer need to be involved during the mediation process?

It is not necessary to have a lawyer involved during the mediation process, but you may choose to seek legal advice before or after mediation to understand your rights and obligations.

Can my Lawyer attend mediation?

Yes, you can have your lawyer attend mediation if both parties agree. The lawyer can provide legal advice and support during the process.

Is Mediation Mandatory for Property Settlements?

While mediation is not mandatory for property settlements, it is highly recommended. It provides a forum for negotiating and reaching a mutually satisfactory agreement without the need for court intervention.

If you have any further questions or need additional information, please feel free to contact us at donna@griffithcounselling.com.